Independent Living

Making the Future Simple

We are committed to empowering people to maintain independence and support active, enriched lifestyles in their own home for as long as possible. Solutions designed for Independent Living include our latest technology with the wireless Smarthub home unit through to the Lifeline, Communicall, and Carecom. They combine connected technology to maximum efficacy at specific stages of care need.

Tunstall’s tailored Independent Living solutions provide:

  • Support for friends and family

  • Prevent avoidable hospital admissions

  • Reduced total cost of care

  • Improved efficiency for care in the community service

  • Patient empowerment and self-care


The Smart Hub offers:

  • A complete ‘Connected Care’ monitoring and alarm system for the home
  • Intelligent sensors around the home, linked directly to monitoring centres through the home hub
  • Connections to a range of other supporting services, such as our wellbeing app for friends and family
  • Cloud based management, including simple remote upgrades and device management
  • Robust connectivity via cellular and Ethernet 
  • A platform to maximise the potential of the digital future

All our solutions provide the data and insights to deliver proactive and preventative care including fall management, medication monitoring and presence detection.


Predictive telecare for Tunstall Televida

Creation of a preventative approach across care sectors that was a public-private collaboration, using technology and continuous improvement to create an international reference point for excellence in teleassistance delivery.

The Challenge:

  • Creating public-private collaboration to deliver a preventative approach across care sectors, using technology and continuous improvement to create an international reference point for excellence in teleassistance delivery.
  • Needing to provide Barcelona's local teleassistance service (SLT), 67,000 people, with a range of connected support.

The Solution:

  • The Tunstall Televida teleassistance service combines telecare monitoring and response, co-ordinates social care and third party services to deliver proactive outbound contact from monitoring centres.

  • 250,000 users in Spain

    250,000 users in Spain

  • 16 million calls across 8 centres

    16 million calls across 8 centres

  • Preventative outbound calls

    Preventative outbound calls

  • Coordinated across multiple stakeholders

    Coordinated across multiple stakeholders

  • Reduced A&E and ambulance requirements

    Reduced A&E and ambulance requirements

  • Delayed admissions to residential care

    Delayed admissions to residential care



The success of the public-private partnership is due to the relationship we have with our customers. We understand their logic, they understand ours, and we work in partnership together.

Abel Delgado, CEO Tunstall Southern Europe


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